Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Pampanga. This role is perfect for those who enjoy working in a fast-paced environment and providing excellent service to customers.
About Valeros Business CompanyAt Valeros Business Company, we strive to provide the best possible experience for our clients. We believe in creating a supportive and collaborative work environment that encourages growth and development. If you're looking for a company that values its employees and offers opportunities for advancement, then we'd love to hear from you
Job SummaryThis Customer Service Representative role will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to clients. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.
Responsibilities:- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide product information and recommendations to customers
- Meet or exceed sales targets and performance metrics
- Collaborate with colleagues to achieve team goals and objectives
To be successful in this role, you'll need to have the following qualifications:
- College graduate or equivalent
- At least 6 months of BPO experience (preferably in a customer-facing role)
- Good communication and interpersonal skills
- Able to work on-site
We offer a competitive salary of up to Php25,000 per month, making us one of the top employers in the industry. You'll also enjoy a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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