Quality Assurance Manager

4 days ago


Davao City, Davao, Philippines beBeeLeadership Full time ₱800,000 - ₱1,500,000

Job Title: Quality Assurance Lead

 

Overview

The Quality Assurance Team Leader plays a pivotal role in overseeing a team of QAs to ensure consistently high performance and quality of work. QA TLs are accountable for guaranteeing that QAs meet the target deliverables set by operations and/or clients.

 

Responsibilities

The successful candidate will possess strong leadership skills, excellent verbal, written, and interpersonal communication skills, as well as outstanding customer service skills and dedication to providing exceptional customer care.

 

  • Strong Leadership Skills
  • Excellent Verbal, Written, and Interpersonal Communication Skills
  • Outstanding Customer Service Skills and Dedication to Providing Exceptional Customer Care

 

Skills and Requirements

The ideal candidate should have experience in team leadership, performance management, decision-making, and initiative. The ability to guide, mentor, and develop a team of QA Analysts is crucial for success in this role.

 

  • Team Leadership: Ability to Guide, Mentor, and Develop a Team of QA Analysts
  • Performance Management: Monitor, Evaluate, and Ensure That QAs Meet Targets and Deliverables
  • Decision-Making & Initiative: Demonstrates Ownership and Makes Informed Decisions

 



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