Digital Engagement Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeRelationship Full time ₱550,000 - ₱850,000
Job Title: Client Relationship Manager

In this role, you will play a vital part in the success of our client services and performance marketing functions. You will serve as the key liaison between internal teams, vendors, and clients, monitoring communications, executing tasks related to campaign and budget management, and ensuring timely and accurate reporting.

Responsibilities:

  • Monitor and respond to client communications; escalate critical issues as needed to the account team
  • Take detailed call notes, assign follow-ups, and document updates in CRM systems like Gainsight
  • Support day-to-day management of digital advertising campaigns (e.g., job postings, pacing reviews)
  • Extract, prepare, and monitor campaign performance data from platforms such as the internal analytics tool, Indeed, and Facebook
  • Assist in tracking and managing vendor allocations and monthly reconciliations, PO/SOWBA processing, and invoice review prior to client billing
  • Open and manage internal tickets (e.g., via Jira) to ensure issues are resolved in a timely fashion
  • Partner with client finance and internal stakeholders to support media plan execution
  • Perform additional duties as assigned to support the team or client needs

Qualifications:

  • Bachelor's degree required (marketing, business, communications, or related field preferred)
  • Up to 2 years of relevant academic or professional experience
  • Demonstrated interest in marketing, advertising, data analytics, or media buying
  • Basic proficiency in Microsoft Excel and Google Workspace; knowledge of Google Analytics is a plus
  • Familiarity with or interest in using AI tools to improve productivity, problem-solving, or analysis
  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Strong organizational skills and ability to prioritize independently
  • Technically and mathematically inclined and able to problem-solve in digital platforms

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