Senior Operations Manager

1 week ago


Quezon City, National Capital Region, Philippines beBeeManager Full time ₱1,000,000 - ₱1,400,000

Job Title: Senior Operations Manager

This role oversees daily activities of a team of customer service professionals.

  • Evaluate direct reports' performance on a regular basis to ensure they meet established standards.
  • Identify and address any performance-related issues through corrective action plans.
  • Ensure the team meets contractual Key Performance Indicators (KPIs) and financial expectations.

Responsibilities:

  • Provide guidance and support to team members to enhance their skills and knowledge.
  • Maintain open communication channels with the team to keep them informed about company policies and objectives.
  • Conduct regular team meetings to facilitate collaboration and problem-solving.

Requirements:



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