Cash Application Specialist

4 days ago


Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

Job Overview:

Nityo Infotech Services Philippines Inc. is seeking a highly skilled Cash Application Specialist to join our team.

About the Role:

This position plays a critical role in managing and reconciling complex accounts, ensuring timely resolution of customer disputes, and facilitating efficient cash application processes.

Key Responsibilities:
  1. Cash Reconciliation: Independently reconcile complex accounts, resolve customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  2. Customer Communications: Respond to external and internal customer requests via phone and email in a fast-paced environment.
  3. Cash Application: Process daily and/or month-end account reconciliations - spreadsheets such as daily cash log. Apply payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  4. Payment Refunds: Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
  5. Aging Reports: Prepare weekly aging report and prioritize accounts based on overdue status.
  6. Credit Releases: Account review for credit releases.
  7. Negotiation: Negotiate payment plans.

Requirements:

  • Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
  • Open to undergraduates with Collections or Accounts Receivables experience


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