Cash Application Specialist
4 days ago
Job Overview:
Nityo Infotech Services Philippines Inc. is seeking a highly skilled Cash Application Specialist to join our team.
About the Role:This position plays a critical role in managing and reconciling complex accounts, ensuring timely resolution of customer disputes, and facilitating efficient cash application processes.
Key Responsibilities:- Cash Reconciliation: Independently reconcile complex accounts, resolve customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
- Customer Communications: Respond to external and internal customer requests via phone and email in a fast-paced environment.
- Cash Application: Process daily and/or month-end account reconciliations - spreadsheets such as daily cash log. Apply payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
- Payment Refunds: Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
- Aging Reports: Prepare weekly aging report and prioritize accounts based on overdue status.
- Credit Releases: Account review for credit releases.
- Negotiation: Negotiate payment plans.
Requirements:
- Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
- Open to undergraduates with Collections or Accounts Receivables experience
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