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Cash Applications Specialist

1 week ago

Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

Company Overview:

Nityo Infotech Services Philippines Inc. is a leading provider of innovative solutions and services.

Job Description:

  • Evaluate and process customer payments in accordance with Service Level Agreements.
  • Apply receipts to open balances and resolve any discrepancies or errors.
  • Download and analyze customer remittance details to ensure accurate payment application.
  • Research unidentified payment receipts and collaborate with Cash Collectors to determine correct posting.
  • Maintain a daily record of cash receipt processing and document the timeline for applied payments.
  • Respond to customer inquiries regarding payment status and provide timely updates.
  • Prepare and distribute monthly reports detailing account activity and outstanding balances.
  • Participate in regular meetings to discuss on-account and suspense account payments with team members.
  • Review and update internal procedures to ensure efficient and accurate financial transaction processing.