Global IT Helpdesk Professional

The Private Advertiser is seeking a seasoned IT professional to fill the role of IT Helpdesk Manager. This position is responsible for managing a team of helpdesk technicians, developing processes to improve customer satisfaction, and collaborating with the global helpdesk team.Key Responsibilities:Manage a team of helpdesk technicians to ensure efficient...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements and ensure that client inquiries are...

About the Role:">We are seeking a dedicated Global IT Helpdesk Technician to join our dynamic IT team and provide first-line technical support to a global user base.This role focuses on resolving hardware, software, and network issues across Mac and PC (Windows) platforms, managing and prioritizing support tickets, and participating in a follow-the-sun...

About the RoleWe are seeking a highly motivated and detail-oriented IT Helpdesk Professional to join our team at ADEC Innovations. In this role, you will be responsible for providing top-notch technical support to our customers and ensuring the efficient operation of our computer systems.Your primary responsibilities will include:Receiving and resolving...

JOB DESCRIPTIONA. Duties and Responsibilities done at PERIODIC or REGULAR IntervalsIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time.Encodes manual LOAs within the...

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and...

Helpdesk Analyst, Frontline Customer HelpdeskAs a Helpdesk Analyst at Reuters, you will be the cornerstone of our customer support system, providing best-in-class service and customer support for our global clientele and distribution partners. This role combines editorial expertise with strong communication skills to manage and resolve inquiries related to...

Skill RequirementsTo excel in this role, you must possess:Excellent technical skills with expertise in Microsoft products such as Windows OS, Office 365, MS Azure, MS Power Automate, MS Teams, and MS Forms.Proficiency in network infrastructure including VLAN, WiFi, Router, Layer 3/2 switches, NAS, DHCP, AD, FTP, DNS, and WEB servers.Familiarity with various...

We are seeking a Technical Helpdesk Professional who can deliver exceptional technical support and services to our customers. If you have excellent problem-solving skills and a passion for technology, this could be the perfect opportunity for you.About the Role:Assist customers with technical concerns via various communication channels.Analyze and resolve...

Job Description - Helpdesk - Service Desk Junior Associate Technician (04302)Helpdesk - Service Desk Junior Associate TechnicianBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Helpdesk - Service Desk Associate Technician working Remotely in Metro Manila Philippines, you'll be a part of bringing...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the...

Manager, HR Services- Global Employee HelpdeskManager, HR Services- Global Employee HelpdeskApply remote type Hybrid locations Manila Office MNS1 time type Full time posted on Posted 30+ Days Ago job requisition id JR-149973Who are we?Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders...

We are looking for an International Helpdesk Analyst to join our team at Recruiter PH. As an International Helpdesk Analyst, you will provide technical support and assistance to customers across the globe, ensuring that their queries and issues are resolved promptly and efficiently.You will work closely with internal stakeholders to identify and resolve...

About Our CompanyWe are the world's digital infrastructure company, operating over 260 data centers globally. At Equinix, we empower organizations to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value.A career at Equinix offers opportunities to collaborate on impactful work, learn new skills,...

Job OverviewThe Helpdesk Technician plays a pivotal role in maintaining the smooth operation of our technical infrastructure by addressing technical issues and ensuring that all equipment is functioning correctly.Main Responsibilities:Addressing technical queries and resolving issues promptly and professionallyImplementing efficient solutions to minimize...

We are looking for a highly motivated and organized individual to join our team as an IT Helpdesk Manager. The successful candidate will be responsible for managing a team of helpdesk technicians, developing processes to improve customer satisfaction, and collaborating with the global helpdesk team.Responsibilities:Oversee the daily operations of the...

We are looking for a detail-oriented and organized individual to join our team as an IT Helpdesk Manager. The successful candidate will be responsible for managing a team of helpdesk technicians, developing processes to improve customer satisfaction, and collaborating with the global helpdesk team.Responsibilities:Oversee the daily operations of the...

NCC Group is dedicated to making society a safer and more secure place. Our team of experts works together to create an environment where everyone can reach their full potential.We strive to deliver exceptional user experience by providing timely and effective support for our global business applications. As a Business Systems Support Analyst, you will play...

About the RoleIn this remote position, you will be responsible for providing top-notch technical support to customers and internal teams, ensuring seamless communication and efficient issue resolution.The ideal candidate will possess strong technical skills, a customer-centric approach, and excellent communication abilities. If you have experience working in...

Job DescriptionWe are seeking a highly skilled and customer-focused professional to join our team as a Technical Helpdesk Analyst.In this role, you will be responsible for providing expert-level support to our clients, ensuring seamless issue resolution and exceeding their expectations.Develop in-depth knowledge of our clients' applications and systems to...