Tech-Savvy Outreach Professional

6 days ago

Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱50,000 - ₱70,000

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and tech-savvy individual to join our outreach team as a Customer Service Representative. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

Key Responsibilities:

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and value proposition.
  • Maintain professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
  • Demonstrate awareness of industry trends to effectively engage with tech-savvy clients and candidates.

Requirements:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savviness, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

What We Offer:

  • A competitive salary and benefits package.
  • A supportive environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.

How to Apply: Interested candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector.

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