
Healthcare Documentation Specialist
10 hours ago
We are seeking a skilled Healthcare Documentation Specialist to join our team. The primary responsibility of this role is to collect, review, and accurately track required documentation from caregivers and families.
This includes verifying the accuracy and completeness of documents, ensuring compliance with state regulations and Medicaid/Medicare requirements, and communicating effectively with families via phone, text, and email.
- Extensive experience in customer service, administrative support, or healthcare-related roles is essential for success in this position.
- A proven ability to manage high-volume inbound and outbound calls in a fast-paced environment is also crucial.
- Strong organizational skills with exceptional attention to detail in document review and tracking are necessary.
- Clear, professional communication skills, both verbal and written, are required.
- Proficiency with CRM systems, shared drives, and/or document management tools is a plus.
- A compassionate, patient, and empathetic approach when supporting families and caregivers is essential.
Key Requirements:
- Families First: We prioritize the needs of our families above all else.
- Urgency with Precision: We understand the importance of timely care and deliver it with precision.
- Relentlessly Resourceful: As an ambitious organization, we adapt quickly and make the most of limited time and resources.
- Purpose with Positivity: We take our mission seriously while never losing sight of the people behind the work.
- Driven to Redefine What's Possible: We challenge outdated systems and find smarter, more compassionate ways to deliver care.
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