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Business Process Quality Lead

1 week ago

Cebu City, Central Visayas, Philippines Julie's Franchise Corp Full time
Business Process Quality Lead

This is a leadership role focused on driving quality and excellence in our business processes. As the Business Process Quality Lead, you will be responsible for developing and implementing our Quality Management System (QMS), ensuring alignment with company objectives.

Key Responsibilities:

  1. Establish and maintain QMS documentation (policies, SOPs, work instructions).
  2. Liaise between teams to facilitate approval processes and ensure compliance.
  3. Prepare and organize documentation for audits.
  4. Lead efforts to standardize and improve business processes.
  5. Develop and deliver QMS training programs.
  6. Cultivate a culture of quality and excellence.

Requirements:

  1. 3+ years of experience in Quality Management or related field.
  2. Deep understanding of ISO standards and regulatory requirements.
  3. Exceptional leadership and collaboration skills.
  4. Document control system expertise and process improvement experience preferred.