Metal Cutting Tool Specialist

1 week ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱2,500,000 - ₱3,500,000
Customer Service Role Overview

We are seeking a Customer Service Professional to join our team in Asia.

  • Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
  • Primary contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders.
  • Quote all established standard or contract pricing and modified tools.
  • Provide basic technical support and recommend products for customer applications.
  • Consistently communicate with internal sales personnel as well as the Customer Service Manager regarding any customer sensitive issues.
  • Meet established departmental KPI's.
  • Support AR by investigating disputed payments and process credit memos as needed.
  • Resolve quote or purchase order discrepancies for all customer orders.
  • Process routine returns, quality returns and annual stock returns.
Candidate Requirements

The ideal candidate is an organized and enthusiastic self-starter who enjoys working for a collaborative environment. You are adept at cultivating productive relationships with distributors and can become the go-to person for their metal-cutting tool needs. Multitasking is part of who you are, and you take deadlines seriously. You are cooperative, responsible, and relationship-oriented, and you are looking for a career in which strong performance is rewarded, and opportunities for growth exist.

You possess a Bachelor's Degree or equivalent manufacturing industry experience with 3-5 years of customer service experience. Product knowledge and industry experience with metal cutting tools is a plus but not required. You are highly proficient in the Microsoft Office suite and experienced with ERP systems with the ability to multitask. Experience with SAP is also a plus.

You have strong oral and written communication skills in English. You are continuously looking to develop new ways to improve upon current practices, while always maintaining strong relationships with both colleagues and customers. You are a team player, comfortable working in a global team environment and interacting with stakeholders of all levels across the globe.

  • Metal Cutting Customer Advocate

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeService Full time ₱3,999,999 - ₱4,999,999

    The Role">Customer Service AmbassadorWe are looking for a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our distributors, responding to phone and email requests in a timely and professional manner.This role requires strong...

  • Chief Software Engineer

    1 week ago

    Mandaue City, Central Visayas, Philippines beBeeLeadership Full time $120,000 - $170,000

    Senior Software Developer OpportunityAbout This RoleLead the development lifecycle of a cutting-edge software platform.Define technical architectures and ensure scalability, security, and integration capabilities.Write high-quality code and set best practices for the team.Connect the platform to external tools and APIs.Build AI/automation layers to enhance...

  • CNC Programmer

    3 weeks ago

    Cebu City, Central Visayas, Philippines Ultra Clean Technology Full time

    OverviewJoin UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every...

  • Operating System Kernel Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeEngineer Full time $100,000 - $150,000

    Kernel Engineer RoleWe are seeking a highly skilled Operating System Kernel Specialist to drive our kernel development initiatives. The ideal candidate will be responsible for collaborating with cross-functional teams to deliver high-quality kernels.About the RoleThe Operating System Kernel Specialist will work closely with external silicon, cloud, or...

  • Social Media Marketing Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines beBeespecialist Full time ₱1,000,000 - ₱1,500,000

    We are seeking a highly skilled Social Media Marketing Specialist to develop and implement engaging social media strategies.About the RoleThe ideal candidate will have a minimum of 2 years of experience in social media content creation and management, with proficiency in video and audio editing tools. They will be responsible for planning, scheduling, and...

  • Data Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeData Full time ₱2,000,000 - ₱3,000,000

    Job Title: Data SpecialistWe are seeking a skilled professional to develop, maintain, evaluate, and test data solutions.As a Data Specialist, you will design, build, optimize, and support data models and ETL processes based on business requirements.Key Responsibilities:Develop, implement, and manage data infrastructure capable of supporting a rapidly growing...

  • Technical Engineer

    3 weeks ago

    Cebu City, Central Visayas, Philippines Resource One Corporation Full time

    OverviewThe leading supplier of Metal Working Fluids and Lubricants for the manufacturing industry is in search for… One (1) Technical Engineer-Biñan City, Laguna to be part of our winning team.Job HighlightsPersonal and professional growthChallenging but fun working environmentComprehensive training programJob ResponsibilitiesOrganize and supervise...

  • Chief Technical Infrastructure Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeEngineer Full time $100,000 - $120,000

    Job OverviewWe are seeking a highly skilled Engineer to join our team in developing and managing scalable, multi-node Kubernetes clusters.The ideal candidate will design, deploy and manage infrastructure using Terraform, Ansible and Helm. Additionally, they will automate infrastructure provisioning and configuration, build and maintain CI/CD pipelines using...

  • IT Customer Support Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱650,000 - ₱850,000

    Job TitleWe are seeking an experienced IT professional to join our team as a Customer Support Specialist. This role offers the opportunity to work with cutting-edge technology solutions and provide exceptional support to clients.The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for delivering top-notch...

  • Cybersecurity Compliance Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeecybersecurity Full time $90,000 - $120,000

    Job SummaryWe are seeking a highly skilled Cybersecurity Compliance Specialist to join our team. The ideal candidate will have a strong background in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. They should possess excellent analytical skills and the ability to manage multiple projects simultaneously.This is a unique...