Stock Market Investor

3 days ago

Tarlac City, Central Luzon, Philippines beBeeInvestor Full time ₱800 - ₱1,300
About the Opportunity

We aim to empower individuals to take control of their investment journey. Our platform provides a unique opportunity for long-term investors to build wealth by leveraging the power of the stock market.

Our vision is to democratize access to investment opportunities, making it possible for anyone to invest like a professional. We believe that everyone deserves the chance to achieve financial freedom.

  • Join us in our mission to revolutionize the way people invest;
  • Work at a scalable, global B2C SaaS startup with a strong product and customer base;
  • Leverage your skills to drive positive change throughout the business;
  • Contribute to a small team environment where every member has a direct impact on our customers and product;
Your Role

In this role, you will be responsible for resolving complex customer queries while maintaining high levels of customer satisfaction. You will take ownership of customer feedback and general inquiries, using your problem-solving skills to identify and propose process improvements.

  • Take full ownership of customer issues and feedback;
  • Drive positive change throughout the business by identifying and solving customer problems;
  • Respond to complex customer queries via email or Zendesk, ranging from questions about our analysis model to feature requests;
About You

We are looking for someone who is passionate about delivering exceptional customer experiences and has a keen interest in the share market. If you have knowledge or interest in investing, can read financial statements, and understand financial terminologies, we want to hear from you.

  • Have knowledge or interest in investing in the share market;
  • Know how to read financial statements;
  • Understand financial and/or investment terminologies;
  • Great communication skills;
  • Love to take challenges and help others;
  • Results-driven and problem-solver;
  • Ability to adapt to different situations;
  • Flexible and willing to work on a shifting schedule/holidays/weekends;
  • Experience with customer support and subscription-based software;
  • Experience with payment tools like Stripe;
  • 1-year+ experience in a similar role is ideal;
  • Has the desire to explore more about investing;
  • Enjoy autonomy and the freedom to achieve your work goals on your terms;
  • Like being part of a small team where you will have a direct impact on our customers and product;

What We Offer:

  • A flexible and dynamic work environment;
  • The opportunity to work with a product that customers love;
  • A small team environment where every member has a direct impact on our customers and product;
  • Strong employee retention with 70% of the team with us for >2 years.

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