Medical Records Coordinator

6 days ago

Sorsogon, Bicol, Philippines beBeeLegal Full time ₱3,000 - ₱5,000
Legal Intake Specialist Job Description

The Legal Intake Specialist plays a pivotal role in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success.

The precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for clients. The role requires exceptional attention to detail, strong communication skills, and a proactive problem-solving mindset.

Key Responsibilities:
  1. Provider Research & Identification
    • Identify all relevant healthcare providers involved in a client's treatment, beyond the main facility listed by the law firm.
    • Research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.
  2. Request Creation & Quality Control
    • Review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions.
    • Prepare accurate base forms before generating submission packets.
    • Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation.
  3. Request Assignment
  4. Assign requests to the appropriate records team members based on workload balance and utilization metrics.
Required Skills and Qualifications:
  1. Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  2. Attention to Detail: Exceptional accuracy, even small mistakes can cause delays of several months.
  3. Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  4. Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.
Benefits:
  • Full-time employment opportunity.
  • Remote work possibility.
Others:

This position offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization.

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