High-Tech IT Support Professional

2 weeks ago

Iloilo City, Western Visayas, Philippines beBee Careers Full time ₱6,000 - ₱8,000
IT Support Specialist

About Our IT Team

  • We are seeking a highly skilled and experienced IT support specialist to join our team.

Job Summary

  • This role will be responsible for providing technical support to our employees, ensuring the reliability, availability, and security of our systems and networks.
Responsibilities
  • Provide user support and troubleshooting for local and regional employees.
  • Manage the installation, configuration, and support of software and hardware systems across the region.
  • Execute day-to-day IT operations and infrastructure activities.
  • Demonstrate proficiency in network infrastructure management.
  • Experience in system administration, including server installation, configuration, and maintenance.
  • Familiarity with IT hardware lifecycle management.
  • Strong analytical and problem-solving skills.
  • Ability to identify root causes of IT issues and implement effective solutions.
  • Good communication and interpersonal skills.
  • Collaborate with the manager and other IT team members on projects and system improvements.

Requirements

  • 3-7 years of experience working in a multi-site, multi-timezone environment.
  • Proven track record of providing high-quality IT support.
  • Understanding of Microsoft Office365, Networking, Laptop Support.
  • Capabilities in coordinating with local and remote IT resources.
  • Extended experience with several third-party providers.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The opportunity to work with a dynamic and supportive team.

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