Exceptional Customer Service Opportunity

2 days ago

Antipolo City, Calabarzon, Philippines beBeeCustomerService Full time ₱80,000 - ₱100,000

Job Title:

">
  • Customer Service Representative
">About the Role:">

We are seeking a motivated and enthusiastic customer service representative to handle customer inquiries and provide exceptional service.

">
  • Effectively communicate with customers through inbound and outbound calls
  • Resolve customer issues on the first call through effective problem-solving
  • Research and retrieve information across systems to support customer needs
  • Accurately document interactions and process claims
  • Guide customers through options to find the best solutions
">Key Responsibilities:">

The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

">Requirements:">
  • High school diploma or equivalent
  • Previous customer service experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
">What We Offer:">

We value our employees and offer a range of benefits and incentives, including:

">
  • HMO Coverage plus dependent
  • Dental Coverage
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
">Work Environment:">

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

">Conditions of Employment:">
  • Must be authorized to work in the country where the job is based
">

Subject to the program and location of the position

">
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

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