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Logistics Operations Manager
1 week ago
Bizbloqs is a leading provider of logistics solutions to businesses across various industries. We are a fast-growing organization that offers customized and scalable software platforms to solve real business problems, providing our customers with actionable information and enabling them to take control of their operations.
The RoleThis role involves leading the Application Management team in researching, debugging, and fixing current solutions, as well as building and testing custom solutions. The successful candidate will work closely with the Chief Operations Manager and Heads of Engineering and Customer Support based in our Head Office in the Netherlands.
Key Responsibilities:- Lead the software engineering team in researching and fixing current solutions.
- Develop and test custom solutions.
- Create informative reports and dashboards for customers.
- Document custom processes.
- Assist in designing suitable custom solutions.
- Oversee the Customer Support Team to ensure timely resolution of issues raised via the ticketing system.