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People Operations Manager

1 week ago

Manila, National Capital Region, Philippines Philippine Span Asia Carrier Corp. (Manila) Full time
About Our Company

Philippine Span Asia Carrier Corp. has been a trusted name in the Philippine logistics industry for over five decades.

Our comprehensive portfolio of shipping services includes port-to-port and door-to-door containerized cargo, reefer containerized cargo, breakbulk, and loose cargo handling.

We continuously invest in modernizing our terminal support equipment to ensure efficient and reliable cargo delivery.

We aim to establish strong partnerships with our customers, supporting their growth and development.

About the Job

The People Operations Manager will be responsible for overseeing human resources operations and providing strategic support to the assigned business unit.

Responsibilities include:

  • Working closely with the business unit head to optimize workforce productivity while maintaining cost efficiency and minimizing compliance risks.
  • Ensuring timely role fulfillment and high-quality hires through thorough assessments.
  • Maintaining a data-driven staffing forecast aligned with business objectives.
  • Partnering with the People Strategy team to identify suitable candidates and develop succession and retention programs.
  • Monitoring team performance, operational expenses, and adherence to industry regulations.

Main Responsibilities

  • Serves as a key point of contact for all employee-related concerns, inquiries, and grievances.
  • Investigates workplace disputes and disciplinary actions in compliance with labor laws and organizational policies.
  • Tracks service level agreements for resolving cases and issues.
  • Develops and implements corrective actions following investigation results.
  • Provides guidance to management on effective conflict resolution strategies.
  • Analyzes trends in employee relations and suggests improvements.
  • Maintains accurate records of employee relations activities and outcomes.
  • Participates in employee engagement initiatives to boost overall employee satisfaction and morale.
  • Promotes collective bargaining agreements and union management, if applicable.