
Dedicated Customer Support Specialist
2 days ago
We are seeking a dedicated and skilled Customer Service Representative to join our team.
This is a full-time permanent, overnight work-from-home position that requires strong communication skills and the ability to work independently.
Key Responsibilities- Provide excellent customer service through various channels such as inbound and outbound calls, live chats, emails, and text messages.
- Listen attentively to customers' inquiries and provide accurate information to resolve their issues.
- Redirect customers to relevant departments when necessary and collect customer testimonials and reviews.
- Perform administrative tasks such as data entry, funding, and reports.
- 3-5+ years of experience in telecommunications preferably in a BPO - North American Account.
- 1 Year of experience working with Excel and/or Google Spreadsheets.
- A reliable internet connection - No Pocket Wifi.
- Opportunity to work from home and enjoy a healthy work-life balance.
- Paid time off up to 8 calendar days per year.
- Annual paid company outing.
We are a leading financial institution providing smart credit-building, mortgage, and lending solutions. Our dynamic team thrives on collaboration, growth, and making a real impact. If you're ambitious, driven, and ready to grow your career, we invite you to join us.
To learn more about our products, please visit our website.
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