Chief Engagement Coordinator

2 weeks ago

Manila, National Capital Region, Philippines beBeeCommunity Full time $70,000 - $95,000
Job Description

The Community Manager promotes established engagement communication strategies to the DataForce community and acts as a stakeholder for both the community member experience and DataForce business needs related to community satisfaction, consolidation, and growth.

Key Responsibilities:

  • Promote relevant and adaptable strategies to lead, coordinate, and monitor communication with community members
  • Liaise with Technology Development, Delivery, and Marketing departments as community stakeholder to provide requirements and follow-up on deliveries
  • Set and continually manage community members' expectations, while actively working to improve the community experience
  • Follow sourcing strategy to reach project's targets based on past data and research
  • Perform root cause analysis for community escalations and proposing corrective actions
  • Prepare material for presentations regarding community insights for internal and external customers
  • Implement strategies for building and maintaining a large, engaged community
  • Closely collaborate with cross-functional teams to identify and manage goals
  • Participate in the onboarding process for newcomers and act as a point of contact for all community engagement processes
  • Identify and track relevant community KPIs
  • Plan and organize community satisfaction surveys, converting results into actionable insights
  • Review delivery communication KPIs and workflows, making adjustments as necessary

Required Skills and Qualifications:

  • Exceptional communication skills with the ability to communicate important project updates both verbally and in writing
  • High-level interpersonal and relationship building skills with ability to interact with stakeholders from all levels of the organization
  • Ability to work effectively under pressure to meet tight deadlines and ambitious goals
  • Demonstrated analytical, critical-thinking, problem-solving, and decision-making skills – ability to analyze a situation and plan and implement a solution
  • Excellent coordination and resource planning
  • Proficiency and experience with online platform development stages, collecting requirements, and testing
  • Ability to work independently
  • Proactive, and able to flag possible risks in the completion of assignments, and identify solutions
  • Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

Desired Qualifications:

  • Minimum Bachelor's Degree or its equivalent
  • Minimum 7 years of prior experience in Vendor Management/Sourcing/Crowdsourcing/Talent Acquisition/ATSs development for communities
  • Experience working in a multinational/multicultural virtual working environment
  • Experience in working in a cross-functional/matrix organization
  • Demonstrated business English language proficiency

Preferred Qualifications:

  • Strong experience in Customer Service focused positions
  • Fluency in a language other than English

  • Chief of Staff

    7 days ago

    Manila, National Capital Region, Philippines Datung Full time ₱1,500,000 - ₱2,500,000 per year

    Company DescriptionDatung is at the forefront of microfinance innovation, leveraging AI to empower communities. Our mission is to provide credit access to 42 million underserved small businesses across Southeast Asia, transforming unbanked individuals into creditworthy borrowers through deep tech, psychometrics, and group dynamics. Supported by prominent...

  • Engagement Coordinator

    1 day ago

    Manila, National Capital Region, Philippines TRICENTIS Full time ₱1,200,000 - ₱2,400,000 per year

    Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a...

  • Engagement Coordinator

    1 day ago

    Manila, National Capital Region, Philippines Tricentis Full time ₱900,000 - ₱1,200,000 per year

    Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a...

  • Engagement Coordinator

    1 day ago

    Manila, National Capital Region, Philippines Tricentis Full time ₱1,200,000 - ₱2,400,000 per year

    Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a...

  • Chief Operations Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCoordination Full time ₱35,000 - ₱40,000

    Job DescriptionWe are seeking a highly skilled and dynamic Chief Operations Coordinator to join our team. In this role, you will be responsible for processing optimization, data-driven decision making, and collaborative partnerships.Key Responsibilities:Process Optimization: Identify inefficiencies in existing workflows and implement AI-driven automation...

  • Chief Engineer

    4 weeks ago

    Manila, National Capital Region, Philippines Robinsons Land Corporation Full time

    Join to apply for the Chief Engineer role at Robinsons Land Corporation . Department: RPOtis-Engineering Employee Type: Regular The Chief Engineer manages the overall operations of properties, including maintenance and monitoring of equipment, assessing facilities efficiency, and proposing mall improvements. They oversee and coordinate the...

  • Chief Operations Officer

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $60,000 - $100,000

    Executive Support SpecialistWe're seeking a skilled support professional to empower our CEO in their endeavors.Manage the executive's calendar and optimize scheduling to balance speaking engagements, meetings, and personal activities.Book travel arrangements with precision and proactive thinking, ensuring seamless coordination across time zones.Field...

  • Remote Care Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱35,000 - ₱45,000

    Job DescriptionWe are seeking a Telehealth Specialist to provide exceptional patient care and support in a remote setting.This role involves playing a critical part in frontline patient communication, managing intake phone calls from patients, and providing a warm welcome. You will also gather patient information, schedule appointments, and coordinate with...

  • Chief Growth Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Curran Daly + Associates Full time

    OverviewWe are seeking a strategic and results-driven Chief Growth Officer to lead and oversee all revenue-generating functions of the business, including sales, marketing, and account management.As a key member of the executive leadership team, you will be responsible for setting and executing strategies to maximize revenue growth, expand market share, and...

  • Chief Growth Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Curran Daly + Associates Full time

    Overview We are seeking a strategic and results-driven Chief Growth Officer to lead and oversee all revenue-generating functions of the business, including sales, marketing, and account management. As a key member of the executive leadership team, you will be responsible for setting and executing strategies to maximize revenue growth, expand market share,...