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Team Management Position

2 weeks ago

Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

The Jollibee Group of Companies is seeking a seasoned Shift Operations Manager to lead our store teams. This critical role involves overseeing daily store operations, driving sales and profit growth, and ensuring compliance with company standards.

Main Responsibilities:
  • Leadership: Lead and motivate store teams to achieve sales and profit targets.
  • Customer Experience: Deliver exceptional customer service, addressing concerns and resolving issues promptly.
  • Operational Effectiveness: Optimize store operations, streamlining processes to improve efficiency and productivity.
  • Compliance: Maintain strict adherence to company policies, health and safety regulations, and quality standards.
  • Crew Development: Identify and develop future leaders within the organization.

An ideal candidate should hold a degree in Hotel and Restaurant Management or a related field and possess 2-3 years of supervisory experience in a fast-paced environment.