Global Order Coordinator

1 week ago

Hagonoy, Central Luzon, Philippines beBeeSpecialist Full time ₱1,050,000 - ₱1,450,000
Job Description

This is an exciting career opportunity for a skilled professional to join a dynamic international organization with a friendly and supportive working environment.

The Order Management Specialist plays a key role in ensuring a seamless client experience by managing orders from intake to invoicing with accuracy and efficiency. The successful candidate will work closely with internal teams and clients to maintain operational excellence and clear communication.

  • Order Management: Review incoming orders for accuracy, margin requirements, and artwork readiness; Coordinate timelines with vendors and ensure orders are aligned with client expectations; Track orders through production and delivery, updating the WIP dashboard daily.
  • Client Communication: Respond to client questions, requests, and updates in a clear, concise, and timely manner; Escalate challenges proactively, offering solutions and ensuring follow-through; Maintain consistent updates with both internal stakeholders and external vendors; Communicate with vendors to request and deliver quotes from factories to clients; Proactively follow up with vendors and clients to keep all parties informed throughout the order process.
  • Invoicing & Follow-Through: Ensure timely and accurate invoicing of completed jobs; Handle simple bookkeeping and billing reconciliation tasks; Monitor job status to prevent missed billing or delivery issues.
  • System & Workflow Excellence: Maintain up-to-date order status in CRM and WIP tools; Flag inefficiencies or risks and participate in workflow improvement efforts; Adhere to team best practices for naming, notes, and internal communication.
  • Quote & Pricing Coordination: Request and evaluate quotes from international vendors (e.g., China, Vietnam, Cambodia); Identify and recommend the best pricing options to the sales team based on availability and cost.

What Success Looks Like

  • Deliver accurate and complete job communication; Meet on-time invoicing and delivery timelines; Maintain a high rate of project accuracy; Keep your WIP dashboard current; Support team performance with strong communication and follow-through.

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