Real Time Service Level Manager

The CSC Operations Real Time Analyst is responsible for multi-site real-time monitoring, queue management, tracking of schedule adherence and management of resources driven by real time trends to ensure consistency in Service Level performance.Position ResponsibilitiesMonitor real-time adherence across multiple sites, handle adherence issues, and log...

Real Time Operations ExpertWe are seeking a skilled and experienced Real Time Operations Expert to join our team. This individual will be responsible for monitoring real-time data across multiple sites, managing call volumes, and ensuring that calls meet Service Level Agreements (SLAs). The ideal candidate will have excellent analytical skills, the ability...

Job SummaryThe Role of Real Time Analyst is to ensure optimal staffing and schedule adherence throughout the day. The position involves tracking agent activity, managing skilling and breaks, responding to volume spikes, and coordinating with operations for real-time decision making.Monitor live call center operations to ensure service levels are metManage...

Real-Time Analyst role at Maxicare Healthcare Corporation.ResponsibilitiesPerform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.g., call volumes, intraday patterns, root cause analysis)Perform real-time analyses of performance data and respond appropriately (e.g., monitor intra-day...

Job OverviewThis role focuses on analyzing and interpreting real-time reports to inform business decisions. The ideal candidate will have a solid understanding of data analysis principles and be proficient in MS Office applications.Key ResponsibilitiesManage various workforce management systems, such as scheduling software and CMS.Identify trends and provide...

Unlock your potential in a career that drives innovation and transformation.A role as SAP RE-FX Consultant at IBM Consulting involves collaborating with clients across the globe to improve their hybrid cloud and AI journey.Our team empowers you to accelerate impact and make meaningful change for clients through our strategic partner ecosystem and robust...

Join the most elite real estate brand in the country and elevate your careerWhat You'll DoRepresent Ayala Land Premier's prestigious developments through strategic marketing, exclusive events, and high-impact sales initiatives.Build and nurture relationships with high-net-worth clients, offering expert guidance and exceptional service.Expand your social and...

About This RoleThe Ayala Land Group is seeking Project Development Experts. These talented individuals will be assigned to handle different estates and/or projects from site evaluation/acquisition, conceptualization, planning and financials, implementation and delivery.We are looking for professionals who have a background in:urban...

OverviewEntry Level - Hotel Reservation Agent - Weekends Off at Orbit Teleservices. We are looking for experienced Online Assistants to join our Hotel Reservation team. In this role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.ResponsibilitiesHandle hotel reservation inquiries, booking confirmations, and...

Customer Service Representative Job OpportunityWe are seeking a highly skilled and customer-focused representative to join our team. As a customer service representative, you will be responsible for providing excellent service to our clients, responding to their inquiries, and resolving any issues that may arise.ResponsibilitiesRespond to client inquiries in...