Real-Time Analyst

2 days ago


Makati City, National Capital Region, Philippines Maxicare Healthcare Corporation Full time

Real-Time Analyst role at Maxicare Healthcare Corporation.

Responsibilities
  • Perform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.g., call volumes, intraday patterns, root cause analysis)
  • Perform real-time analyses of performance data and respond appropriately (e.g., monitor intra-day activities, perform trend analysis, monitor adherence)
  • Review and make decisions for the same day unplanned, off-phone requests and proactively communicate and follow up with site operations to execute all planned and real-time activities.
  • Produce daily, weekly and monthly reports (Intraday, Adherence, Shrinkage, etc)
Educational Background
  • College Graduate
Experience And Training
  • At least 2 years of experience
Skills Requirements
  • Critical Thinking Skills
  • Planning and Organizing Skills
  • Communications Skills
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Project Management and Information Technology
Industries
  • Hospitals and Health Care
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