Real-Time Data Analyst

2 days ago


Quezon City, National Capital Region, Philippines beBeeAnalysis Full time ₱800,000 - ₱1,200,000
Job Overview

This role focuses on analyzing and interpreting real-time reports to inform business decisions. The ideal candidate will have a solid understanding of data analysis principles and be proficient in MS Office applications.

Key Responsibilities
  • Manage various workforce management systems, such as scheduling software and CMS.
  • Identify trends and provide essential input to leadership teams for staffing planning.
  • Monitor adherence to performance parameters, resolving schedule issues with supervisors and escalating if necessary.
  • Efficiently manage call volume and labor resources for inbound, outbound, and workflow operations.
Required Skills and Qualifications
  • Bachelor's degree in a technical, engineering, scientific, or managerial discipline.
  • At least one year of experience with data analysis.
  • Proficient in MS Office applications, including Excel, Word, and PowerPoint.
  • Familiarity with forecast and scheduling concepts is an asset.
Benefits

This role offers opportunities for professional growth and development in a dynamic environment. The ideal candidate will be amenable to working onsite in Eastwood and have good organizational and communication skills.


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