Global Client Support Representative

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000
Customer Service Specialist Job Description

We are seeking a Customer Service Specialist to assist with client communication, support, and engagement. This role is ideal for someone who enjoys working in a fast-paced environment and has strong written English skills.

  • Client Communication: Respond to client inquiries via email, phone, or in-person meetings, ensuring timely and professional communication.
  • Support: Provide assistance with client onboarding, troubleshooting issues, and resolving complaints.
  • Engagement: Develop and maintain relationships with clients to ensure high levels of satisfaction and loyalty.

This position requires strong analytical and problem-solving skills, as well as the ability to work independently and manage competing priorities.

Requirements:
  • Strong written English skills, with excellent grammar, spelling, and punctuation.
  • Ability to work independently and manage competing priorities.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
Skills:
  • Microsoft Office (Teams, Outlook)
  • Document management systems
  • Salesforce (CRM)
  • nCino

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