IT Support Team Lead

6 days ago


Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time
Company Overview

Manpower Core Group Inc. is a leading provider of IT services and solutions.

Job Description

We are seeking an experienced Technical Support Team Lead to join our team in Eastwood, Libis, Quezon City. As a Technical Support Team Lead, you will be responsible for managing helpdesk support processes, directing L1 staff, and ensuring that all client issues are taken care of.

Key Responsibilities
  • Manage end-to-end support of a Support Ticket/Task/Project
  • Critically think about support issues
  • Work with other employees to ensure that all client issues are taken care of
  • Complete reports as needed for management
Required Skills and Qualifications

To be successful in this role, you will need:

  • Mid to advanced knowledge in Windows server design and implementation, VMware, Hyper-V, SAN, and LAN/WAN routing and switching
  • Hands on experience with designing, implementing and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019, 2022
  • Experience with hypervisor implementation, tuning management and troubleshooting, including V2V and P2V migrations
Benefits

We offer a competitive package including:

  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement


  • Quezon City, National Capital Region, Philippines IT Group, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Operations Coordinator to join our team at IT Group, Inc. The ideal candidate will possess a deep understanding of ERP solutions, excellent communication skills, and the ability to lead a team of support engineers.Duties and Responsibilities:Maintain and update knowledge base across all...


  • Quezon City, National Capital Region, Philippines Lead Advisors Full time

    About the Job: LeadAdvisors.com is looking for dynamic and motivated Lead Generation Specialists to join our team for a US-based campaign. If you have experience in sales, outbound calling, and handling US-based clients, this is the perfect opportunity to grow your career You will be responsible for driving revenue by selling our financial services and loan...


  • Mandaluyong City, National Capital Region, Philippines Support Services Group Full time

    About the Role:The Team Lead Specialist position involves overseeing daily operations, ensuring that client benchmarks are met and productivity targets are achieved.Main Responsibilities:Determine and implement productivity guidelines and business strategies.Manage workforce capacity and facilitate seamless team transitions.Track and achieve productivity...


  • Quezon City, National Capital Region, Philippines ThermoFisher Scientific Full time

    About the PositionWe are looking for a highly skilled IT professional to fill the role of IT Support Team Lead.In this position, you will be responsible for managing a team of IT support specialists and ensuring that all IT systems are running smoothly.You will work closely with other departments to identify areas for improvement and develop strategies to...


  • Quezon City, National Capital Region, Philippines IT Group, Inc. Full time

    Job SummaryThe Customer Experience Specialist role is responsible for providing exceptional customer support and leading a team of support engineers to ensure seamless delivery of services to clients.About the Role:Lead a team of support engineers to provide timely and effective resolution to customer queries.Maintain and update knowledge base to ensure...


  • Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

    Job SummaryWe are looking for a highly motivated individual to join our customer service team as a graduate support specialist. The successful candidate will assist customers with their queries, provide product information, and resolve customer complaints.Key Responsibilities:Assist customers via phone, email, or chat.Provide accurate product details to...


  • Quezon City, National Capital Region, Philippines Lead Advisors Full time

    About the Role:As a Business Development Representative at Lead Advisors, you will play a crucial role in driving revenue growth by selling financial services and loan products to potential clients. Your primary responsibility will be to initiate outbound calls to new leads and follow up with existing ones to nurture relationships and close deals.Key...


  • Quezon City, National Capital Region, Philippines Lead Advisors Full time

    Job Overview:Lead Advisors is seeking a highly motivated Sales Performance Specialist to join our team. As a key member of our sales team, you will be responsible for driving revenue growth through outbound sales efforts. You will develop and execute sales strategies, build strong relationships with clients, and maintain accurate records of client...


  • Quezon City, National Capital Region, Philippines Lead Advisors Full time

    Job Summary:The Outbound Sales Expert at Lead Advisors is responsible for driving revenue growth through outbound sales efforts. This role requires a highly motivated individual who can develop and execute sales strategies, build strong relationships with clients, and maintain accurate records of client interactions.Key Responsibilities:Develop and implement...


  • Quezon City, National Capital Region, Philippines Lead Advisors Full time

    About the Position:The Revenue Growth Associate at Lead Advisors is responsible for driving revenue growth through outbound sales efforts. This role requires a highly motivated individual who can develop and execute sales strategies, build strong relationships with clients, and maintain accurate records of client interactions.Key Responsibilities:Develop and...


  • Quezon City, National Capital Region, Philippines IT Group Inc. Full time

    The Supply Management Solution Support Specialist will play an integral part in supporting the Distribution Centers team of ITG SCM solutions customers. This role will monitor the WMS (Warehouse Management System) performance, proactively look at areas for improvement, and lead all issue resolution. They will work with the SCM SME and technology partner team...


  • Quezon City, National Capital Region, Philippines IT Unlock Consulting Inc. Full time

    Project Manager RoleWe are seeking an experienced Project Manager to lead construction projects across Quebec.Duties and ResponsibilitiesAnalyze plans and specifications;Plan and organize various ongoing projects;Develop and manage project studies;Request price quotes from suppliers and subcontractors for bid preparation;Maintain follow-ups with the...

  • Team Manager

    4 days ago


    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time

    As a Team Manager, you will oversee our daily operations, ensuring smooth workflows, meeting client benchmarks, and driving productivity to achieve revenue targets.Primary Responsibilities:Establish and implement productivity standards and operational strategies.Ensure daily productivity goals are met and target revenues are achieved.Maintain optimal FTE...


  • Makati City, National Capital Region, Philippines Lendi Group Full time

    Lendi Group is a market-leading digital platform business that operates the country's #1 retail mortgage broker and the Australia's #1 digital mortgage brand.The company has a national network of 1,300 brokers and 230 retail stores that give all Australians the power of choice in one of life's biggest financial decisions.As the undisputed place for...

  • Sales Team Lead

    3 days ago


    Quezon City, National Capital Region, Philippines AutoLube Corporation Full time

    About the RoleWe are seeking an experienced sales professional to join our team as a Sales Team Lead. In this role, you will be responsible for managing and coaching a team of sales representatives to achieve individual and team sales targets.Key ResponsibilitiesDevelop and implement effective sales strategies and tactics to grow the customer base and...


  • Quezon City, National Capital Region, Philippines Sourcefit DR Full time

    Job Summary:We are looking for an experienced Recruitment Team Leader to join our team. In this role, you will be responsible for leading a team of recruiters, developing business, and delivering exceptional services to clients. As a seasoned recruiter, you will have experience in engineering or healthcare recruitment, preferably in Australia.About the...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job SummaryWe are seeking an experienced Technical Support Team Lead to join our team in Eastwood, Libis, Quezon City. As a Technical Support Team Lead, you will be responsible for managing helpdesk support processes, directing L1 staff, and ensuring that all client issues are taken care of.Key ResponsibilitiesManage end-to-end support of a Support...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Overview:Neksjob Philippines is committed to providing exceptional customer service and support to our clients. Our Inbound Call Agents play a critical role in achieving this goal by delivering high-quality service and resolving customer issues promptly.Salary and Benefits:- Competitive salary and performance-based incentives- Paid training and opportunities...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    a.Education ●Bachelor's or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience.b.Experience ●Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management●Experience in...


  • Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

    Company OverviewE-Solutions IT Services is a leading provider of innovative IT solutions, dedicated to delivering exceptional customer experiences. We are committed to empowering our clients with cutting-edge technology and unparalleled support.Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a CSR -...