Customer Experience Optimiser
1 week ago
We are looking for a highly motivated Customer Experience Optimiser to help us deliver exceptional customer experiences across all touchpoints.
The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of improving operational efficiency.
Key Responsibilities:- Develop and implement strategies to enhance customer experience.
- Analyse data to identify opportunities for improvement.
- Collaborate with cross-functional teams to drive change and achieve results.
- Provide regular updates and insights to stakeholders.
A bachelor's degree in any field, preferably related to business or a quantitative discipline.
At least 1-2 years of experience in a similar role, preferably in the customer service industry.
Excellent verbal and written English communication skills.
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