Customer Experience Optimiser

1 week ago


Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time
About the Role

We are looking for a highly motivated Customer Experience Optimiser to help us deliver exceptional customer experiences across all touchpoints.

The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of improving operational efficiency.

Key Responsibilities:
  • Develop and implement strategies to enhance customer experience.
  • Analyse data to identify opportunities for improvement.
  • Collaborate with cross-functional teams to drive change and achieve results.
  • Provide regular updates and insights to stakeholders.
What You'll Need:

A bachelor's degree in any field, preferably related to business or a quantitative discipline.

At least 1-2 years of experience in a similar role, preferably in the customer service industry.

Excellent verbal and written English communication skills.



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