
Social Media Content Specialist
4 hours ago
Job Overview
A key role exists for a social media associate to manage content and interactions on various platforms.
This position involves ensuring user-generated content complies with company policies while fostering positive engagement and maintaining a respectful online community.
Main Responsibilities:
- Monitoring social media channels regularly to review, approve, and remove inappropriate content and comments
- Providing captions and content ideas for social media accounts
- Responding to user inquiries and complaints in a timely and professional manner
- Engaging with users to build relationships and maintain a sense of community
- Collaborating with the marketing team to generate and promote engaging content
- Staying up-to-date with industry trends and best practices in social media management and content creation
- Analyzing social media performance metrics to provide insights and recommendations
- Maintaining a thorough understanding of the company's brand voice and mission to ensure alignment with the overall brand image
Requirements:
- At least two years of experience in a similar role
- Bachelor's degree or above
- Strong written and verbal communication skills
- Proficiency in using social management and analytical tools
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