Senior Investigative Lead

2 days ago

Lipa City, Calabarzon, Philippines beBeeCompliance Full time ₱600,000 - ₱800,000
Investigator Leader Opportunity

This senior role involves overseeing and managing the quality assurance function within an Investigations team, ensuring all investigative reports and background screening cases meet established standards, regulatory requirements, and client expectations.

  • Lead and supervise a QA team, ensure accurate and timely reviews, serve as escalation point for complex/critical QA issues, monitor performance of QA team.
  • Conduct second-level reviews for factual accuracy, source-based verification, compliance with SOPs and industry standards, ensure documentation and referencing for criminal record, education, employment, litigation, and OSINT checks.
  • Maintain audit-ready documentation, trails logs, and ensure all QA practices align with regulatory standards.
  • Develop and conduct orientation and training for new QA Analysts and Investigators, monitor recurring QA errors, conduct root-cause analysis, recommend corrective actions.
  • Communicate findings and recommendations professionally to internal stakeholders, participate in client audits or quality discussions when required.
Requirements:
  • Bachelor's degree in criminology, Business, Compliance, or related field.
  • Minimum 3-5 years of experience in background screening, compliance, or investigative QA roles.
  • Prior supervisory/team lead experience preferred.
  • Familiarity with industry standards, ISO frameworks, and data protection regulations.
  • Strong attention to detail, documentation skills, and analytical thinking.

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