Healthcare Operations Manager

2 weeks ago

Antipolo City, Calabarzon, Philippines beBeeCareCoordinator Full time ₱450,000 - ₱600,000
Job Opportunity: Scheduling & Care Coordination Specialist

We are seeking a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks.

Key Responsibilities:
  • Scheduling Management:
    • Develop and maintain accurate schedules for clinicians and clients
    • Ensure appropriate client-to-clinician ratios
    • Serve as the primary point of contact for scheduling inquiries from clients and staff
  • Assessments Coordination:
    • Schedule assessments and reassessments in a timely and organized manner
  • Care Coordination:
    • Coordinate care across multiple disciplines
    • Arrange substitute clinicians when needed to ensure uninterrupted services
  • Client & Staff Communication:
    • Answer incoming calls and respond to inquiries with professionalism and urgency
    • Maintain consistent and clear communication via phone and email with families and staff
  • Record & Document Management:
    • Maintain and audit client records for accuracy and compliance
    • Ensure timely documentation and updates in relevant systems
  • Reception Oversight:
    • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
  • Front-End Billing & Authorization Management:
    • Verify insurance benefits and monitor ongoing eligibility
    • Track changes in coverage and authorization status
    • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

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