Customer Service and Graphic Design Specialist

1 month ago


Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time
Job Title: Customer Sales Representative

We are seeking a highly skilled and motivated individual to join our team as a Customer Sales Representative. This role requires a unique blend of customer service and graphic design skills.

Key Responsibilities:
  • Respond to customer inquiries and resolve complaints in a professional and timely manner.
  • Assist customers in troubleshooting issues related to digital products or designs.
  • Create, edit, and enhance visual content using Adobe Photoshop for use in marketing materials, social media, and websites.
  • Collaborate with the marketing team to produce graphics aligned with company branding.
  • Maintain detailed records of customer interactions and transactions.
  • Support ongoing customer service process improvements to enhance user satisfaction.
Requirements:
  • Proven experience in customer service, preferably in a digital or creative environment.
  • Proficiency in Adobe Photoshop (experience in Illustrator or other graphic design software is a plus).
  • Strong communication skills, both verbal and written.
  • Ability to multitask and manage time efficiently.
  • Familiarity with social media platforms and content creation is a plus.
  • Strong problem-solving skills and the ability to provide creative solutions.
  • Attention to detail and a customer-centric attitude.
  • Experience working in a fast-paced environment with tight deadlines.
  • Ability to work collaboratively with both customers and internal teams.
  • Previous experience in a customer service role for a design or tech company.
  • Knowledge of basic design principles (layout, typography, color theory).
About Us:

Australian Outsource Desk Inc. is a leading provider of customer service and graphic design solutions. We are committed to delivering exceptional results and building long-term relationships with our clients.



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