Customer Service and Graphic Design Specialist
1 month ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Sales Representative. This role requires a unique blend of customer service and graphic design skills.
Key Responsibilities:- Respond to customer inquiries and resolve complaints in a professional and timely manner.
- Assist customers in troubleshooting issues related to digital products or designs.
- Create, edit, and enhance visual content using Adobe Photoshop for use in marketing materials, social media, and websites.
- Collaborate with the marketing team to produce graphics aligned with company branding.
- Maintain detailed records of customer interactions and transactions.
- Support ongoing customer service process improvements to enhance user satisfaction.
- Proven experience in customer service, preferably in a digital or creative environment.
- Proficiency in Adobe Photoshop (experience in Illustrator or other graphic design software is a plus).
- Strong communication skills, both verbal and written.
- Ability to multitask and manage time efficiently.
- Familiarity with social media platforms and content creation is a plus.
- Strong problem-solving skills and the ability to provide creative solutions.
- Attention to detail and a customer-centric attitude.
- Experience working in a fast-paced environment with tight deadlines.
- Ability to work collaboratively with both customers and internal teams.
- Previous experience in a customer service role for a design or tech company.
- Knowledge of basic design principles (layout, typography, color theory).
Australian Outsource Desk Inc. is a leading provider of customer service and graphic design solutions. We are committed to delivering exceptional results and building long-term relationships with our clients.
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