Customer Service Representative with Sales Expertise

2 days ago


Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time
Job Title: CSR (Sales experience)

We are seeking a highly skilled Customer Service Representative with a strong sales background to join our team at Australian Outsource Desk Inc.

Key Responsibilities:
  • Manage customer inquiries via phone, email, or chat, providing accurate and timely responses.
  • Build strong relationships with customers by understanding their needs and offering suitable solutions.
  • Identify sales opportunities through customer interactions and promote relevant products or services.
  • Meet or exceed sales targets while maintaining high levels of customer satisfaction.
  • Resolve customer complaints by investigating problems and developing solutions.
  • Process orders, refunds, and returns efficiently.
  • Collaborate with the sales and marketing teams to follow up on leads and close sales.
  • Provide feedback to management on customer needs, issues, and sales strategies.
Requirements:
  • Proven experience as a Customer Service Representative or in a sales-related role.
  • Strong communication skills, both verbal and written.
  • Sales-driven mindset with the ability to identify and convert opportunities.
  • Familiarity with Shopify and Adobe Photoshop is a plus.

Why this role?

This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to our success. If you have a passion for delivering exceptional customer service and driving sales, we encourage you to apply.



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