Digital Operations and Listings Manager

1 day ago

Iloilo City, Western Visayas, Philippines beBeeDigital Full time ₱3,600,000 - ₱4,200,000
Job Opportunity

Digital Operations & Listings Specialist — A full-time, fixed-term position offering a varied role combining reporting, operations, and creative tasks. This position is available for 6+ months with the opportunity to extend.

Key Responsibilities
  • Prepare monthly reports on listings, revenue, commissions, occupancy, nightly rates, and booking trends.
  • Compare performance against previous months/years.
  • Analyse reservations (confirmed/cancelled), account development, and Airbnb quality scores.
  • Summarise insights in clear, concise reports.
  • Manage suspended listings, complaints, and appeals on Airbnb & Booking.com.
  • Resolve listing errors in Guesty, Airbnb, and Booking.com (amenities, descriptions, images, automated messages).
  • Set up and optimise new listings (content, pricing, images, co-host onboarding).
  • Ensure all listings are tracked in Monday.com.
  • Design/update floorplans, maps, and marketing creatives using design software.
  • Order branded assets (business cards, stickers, print materials).
  • Ad hoc support to management including policy, price, and payment changes; create presentations, reports, and one-off creatives.
Requirements
  • Hands-on experience with Airbnb, Booking.com, and ideally Guesty.
  • Strong analytical and reporting skills (Google Workspace, Excel/Sheets).
  • Proven ability in listing creation, optimisation, and issue resolution.
  • Comfortable managing escalations, suspensions, and appeals.
  • Strong multitasking and prioritisation skills in a fast-paced environment.
  • Proactive, detail-oriented, and resourceful.
  • Experience in short-term rental property management.
  • Familiarity with creative tools.
  • Knowledge of pricing optimisation and platform integrations.
What We Offer
  • A remote and flexible working environment.
  • A dynamic team offering opportunities for growth and development.
How to Apply

Please submit your CV and a cover letter outlining relevant experience.

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