Document Operations Manager

6 days ago


Mandaluyong City, National Capital Region, Philippines Empire East Land Holdings, Inc. Full time

The goal of the Documentation Management Group at Empire East Land Holdings, Inc. is to maintain high standards of customer account data accuracy and security.

Main Objectives
  • Facilitate efficient contract preparation and signing
  • Ensure secure and accessible document storage and retrieval
  • Streamline business processes to enhance operational efficiency
Key Responsibilities
  • Lead teams responsible for:
    • Customer data management
    • Contract preparation and signing
    • Title transfer preparation
    • Record keeping and organization
    • Document digitization and archiving
  • Monitor group performance and implement corrective actions as needed
  • Collaborate with departments to resolve issues and achieve objectives
  • Identify process improvements and drive automation and digitalization initiatives
  • Provide regular performance reports and metrics
Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field
  • Supervisory or managerial experience
  • Internal business process management experience
  • Real estate industry and title transfer experience preferred
  • SAP experience a plus
  • Leadership and teamwork skills
  • Analytical and problem-solving abilities

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