Associate Engineer Technical Support Document Control Maintenance Repair and Operation
1 week ago
Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Associate Engineer, Technical Support Document Control Maintenance Repair and Operation, you will provide support to Emerson's global customer care team by interpreting and processing order documentation requirements based on customer requirements.
In this capacity, you will manage the electronic exchange of order documentation with customers and collaborate with people from different areas of the organization, such as Project Engineers and Project Managers to fulfill documentation requirements. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day.
In This Role, Your Responsibilities Will Be:
- Identify applicable documents as per the customer's requirements and specifications.
- Attend document review meetings with the Project Administrator, Project Manager, and Document Controller.
- Manage the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit).
- Respond to inquiries and requests received from the mailbox and identify the need for escalations.
- Manage and record customer transactions in business systems such as CRM, DocPro, and SharePoint.
Who You Are:
You focus on the highest priorities and set aside less critical tasks. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You anticipate customer needs and provide services that are beyond customer expectations. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.
For This Role, You Will Need:
- Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related Engineering courses.
- Basic knowledge of Office 365 applications and Adobe Acrobat.
- Fresh graduates are welcome to apply.
Our Offer to You:
By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence. We are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.
Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Let's take the leap and experience a fulfilling career with us. Let's Go
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