Offshore Compliance Officer

2 weeks ago

Porac, Philippines beBeeCompliance Full time ₱3,000,000 - ₱5,000,000
Job Description

The Compliance Intake Coordinator plays a vital role in our organization, serving as the first point of contact for employee tickets received through various platforms. This individual is responsible for managing compliance-related inquiries, assessing their nature, and collaborating with internal stakeholders to ensure timely and accurate resolution.

This role requires someone who can balance independence with collaboration, demonstrate sound judgment in asking the right questions, and navigate complex or sensitive compliance issues.

Key Responsibilities
  • Manage compliance-related tickets submitted through various platforms; engage with employees to assess inquiries by asking clarifying questions; accurately document, track, and follow up on all compliance cases from intake to resolution.
  • Evaluate the nature of each issue and determine the appropriate course of action; route and escalate cases to relevant departments with documentation and context; maintain clear intake logs for audit and reporting.
Qualifications and Skills
  • Must-Have: 3+ years in HR operations, compliance support, or case management; familiarity with U.S. or Canadian compliance topics (e.g., employment classification, wage & hour rules, health & safety); strong interpersonal and communication skills; proven critical thinker with a proactive, solution-focused approach; ability to ask smart, targeted questions.
  • Preferred: Experience supporting North American teams from an offshore/remote environment; comfortable collaborating across time zones; remote work setup with reliable internet and secure conditions.
Working Environment
  • Seniority level: Associate
  • Employment type: Contract
  • Job function: Human Resources
  • Industries: Staffing and Recruiting

We are an equal opportunity employer and welcome applicants from diverse backgrounds.

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