
E-Commerce Support Specialist
1 day ago
This role requires a dynamic individual who can deliver exceptional customer service in a fast-paced e-commerce environment.
You will be responsible for managing orders, returns, refunds, and shipping across multiple online stores. You will utilize fitment guides and brand resources to provide accurate product recommendations.
The job involves responding to queries such as "Where is my order?" and following up with shipping providers as needed. Applying goodwill gestures like credits aligns with customer satisfaction guidelines.
Maintaining accurate records across systems and processes is crucial, leveraging Salesforce Service Cloud. Daily check-ins and team meetings via Slack/video calls are essential.
You will collaborate with the onshore Customer Service team by escalating complex issues when necessary. Delivering personalized, solution-focused service builds strong customer loyalty and retention.
Upselling and promoting in-house brands involve recommending suitable products and highlighting their value to drive repeat purchases.
Upholding a casual, down-to-earth tone across all brands is vital. Continuously learning, adapting, and improving workflows enhances efficiency and service quality.
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E-Commerce Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Full time ₱450,000 - ₱800,000Job OpportunityWe are seeking an E-Commerce Specialist to drive e-commerce success by supporting our online storefront.Key Responsibilities:Optimize product listings for clarity and conversion across all platforms.Conduct regular reviews of the website to identify and correct errors or outdated information.Monitor and manage product inventory levels to avoid...
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E-Commerce Operations Manager
2 days ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Full time ₱60,000 - ₱90,000Job DescriptionWe are seeking an experienced E-Commerce Specialist to join our team. The ideal candidate will have a strong background in e-commerce, sales coordination, or sales operations and be able to manage e-commerce platforms and marketplaces, including product listings, pricing, and content updates.The Sales Coordinator role involves handling...
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E-commerce Support Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time $35,000 - $45,000Job Overview:We are seeking a highly organized and communicative professional to support our e-commerce customer service operations.Key Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, and phoneProcess customer orders accurately and efficiently using our e-commerce platformMonitor inventory levels and coordinate...
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E-Commerce Operations Coordinator
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeMarketing Full time $7,200 - $28,800Job Title:Digital Commerce SpecialistKey Responsibilities:Manage e-commerce operations including product inventory, email campaigns, and customer credits.Create eye-catching social media graphics and content using Canva.Post promotional content across TikTok, Facebook, and eBay.Provide administrative support to the founder as needed.Requirements:Skilled in...
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E-commerce Operations Specialist
2 days ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Part time ₱500,000 - ₱800,000Job DescriptionWe're seeking a skilled E-commerce Operations Specialist to lead the day-to-day activities of our Shopify website. As a key member of our team, you'll be responsible for ensuring seamless sales and customer experiences.The ideal candidate will have experience with e-commerce platforms, specifically Shopify, and possess strong analytical...
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E-commerce Operations Specialist
2 days ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeOperations Full time $40,000 - $60,000E-commerce Operations SpecialistWe are seeking a highly organized and detail-oriented individual to join our e-commerce team as an E-commerce Operations Specialist. This role involves maintaining the smooth operation of our Shopify storefront, ensuring product listings are accurate and up-to-date, and managing inventory levels to avoid stock issues.In this...
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Lead E-commerce Growth Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Full time $5,000 - $8,000E-commerce Strategy LeadAbout This RoleWe are seeking a seasoned E-commerce Strategist to drive growth across early-stage and scaling e-commerce businesses. As a key member of our team, you will take ownership of designing and executing high-level growth strategies that integrate SEO, CRO, paid media, email, social media, and emerging channels.You will work...
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E-Commerce Store Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Full time $60,000 - $80,000E-commerce Specialist RoleWe are seeking an experienced professional to lead the development and optimization of our Shopify store.
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E-commerce Technical Support Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱800,000We are looking for a highly skilled Technical Support Professional to join our team. This individual will be responsible for delivering exceptional customer service and technical support to our e-commerce clients.The ideal candidate will have a proven track record of troubleshooting technical issues, identifying root causes, and providing solutions or...
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Cagayan de Oro, Northern Mindanao, Philippines beBeeEcommerce Full time $62,400 - $78,400E-commerce Optimization SpecialistWe are seeking a highly skilled and organized E-commerce Optimization Specialist to manage and optimize our online product listings. This role oversees the day-to-day operations of our e-commerce platforms, contributing to the growth of our online sales. Key Responsibilities:Manage product listings on various e-commerce...