Customer Service Associate

4 weeks ago


Bacolod City, Western Visayas, Philippines Quess Philippines Corp. Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Maintain a positive and empathetic attitude towards customers at all times.
  • Respond promptly to customer inquiries and resolve their complaints in a fair and efficient manner.
  • Work collaboratively with internal teams to ensure seamless customer service delivery.
  • Meet or exceed customer satisfaction targets and service level agreements.
Requirements:
  • High School / Senior High School Diploma or College Undergraduate degree.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility to work in any shifting schedules.

We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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