
Senior Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Representative to join our team. In this role, you will provide exceptional technical support to our customers, resolving complex issues and ensuring their overall satisfaction.
Key Responsibilities:- Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues
- Maintain consistent ticket quality, achieving the agreed-upon target for monthly reviews
- Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer happiness
- Bachelor's Degree in Computer Science or equivalent work experience
- Strong working knowledge of Windows and Mac OS
- An understanding of multiple integration paths
- In-depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues, etc.
- Competitive paid time off
- Healthcare coverage
- Education reimbursement
- A collaborative work environment
- Opportunities for professional growth and development
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Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines beBeeSupport Full time ₱150,000 - ₱250,000Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing first-line technical support to our customers and employees.The ideal candidate will have a strong understanding of hardware, systems, sub-systems, and applications, as well as excellent communication and...
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Technical Support Specialist
1 day ago
Manila, National Capital Region, Philippines Kajabi Full timeOverviewThe Technical Support Specialist is an essential member of the Support team that provides assistance to customers and teammates by delivering solutions. The role reports to a Technical Team Lead.ResponsibilitiesDeliver friendly and prompt resolutions to customer inquiries via live chat, phone support, email, video calls, recordings, and help desk...
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Technical Support Specialist
4 days ago
Manila, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱450,000Job Title:Technical Support Specialist">Job Description:This role involves providing technical assistance to users via phone, email or other means. The individual will be responsible for troubleshooting and resolving hardware, software and network operating problems.">Key Responsibilities:Troubleshoots hardware, software and network operating...
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Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000Job TitleA dedicated Technical Support Specialist is required to provide top-notch technical assistance to our valued clients.Key Responsibilities:Deliver exceptional customer service via phone, email, and chatTroubleshoot hardware and software issues with accuracy and efficiencyDocument interactions and solutions for future referenceCollaborate with...
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Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines beBeeTelecommunications Full time ₱400,000 - ₱800,000Job TitleA dynamic and challenging role has become available for a Technical Support Specialist. This individual will be responsible for providing expert technical support to customers, ensuring their issues are resolved in a timely and professional manner.About the RoleThis is an exciting opportunity to join our team as a Technical Support Specialist. The...
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IT Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines beBeeTechnical Full timeJob Overview:We are seeking an experienced IT professional to join our team as a Technical Support Specialist.Responsibilities:Serve as the primary point of contact for customers seeking technical assistance over the phone or emailUtilize diagnostic techniques and pertinent questions to troubleshoot complex issuesDetermine the most effective solution based...
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Technical Support Specialist
6 days ago
Manila, National Capital Region, Philippines beBeeMechanic Full time ₱250,000 - ₱450,000Job Opportunity: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.About the RoleThis is a full-time internship position that will provide opportunities for growth and development in a dynamic environment.Key Responsibilities:
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Technical Support Specialist
1 week ago
Manila, National Capital Region, Philippines beBeeTechnical Full timeJob Title:Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users across various platforms, including MS Teams, Zoom, video conferencing tools, laptops, printers, and scanners.Key...
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IT Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱450,000Remote IT Support Specialist | Onsite Technical ExpertJoin a dynamic team as a Remote IT Support Specialist and onsite technical expert, providing first-line support for client technical issues via phone, email, or onsite visits.Key Responsibilities:Provide timely and effective resolution to hardware, software, and connectivity issues efficientlyEscalate...
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Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Technical Support Role">We are seeking a skilled Technical Support Specialist to join our team. This is a key role for anyone who enjoys solving complex technical problems and providing top-notch customer service.">About the Job:">This position requires the ability to troubleshoot and resolve technical issues, often with limited information.">Excellent...