Sales and Customer Support Expert

7 days ago

Rizal, Philippines beBeeRepresentative Full time ₱1,800 - ₱2,500
Customer Service Representative - German

We're seeking a sales and customer service representative to join our team. The ideal candidate will thrive on juggling multiple priorities, digging into administrative processes, and confidently handling customer interactions.

This isn't a script-reading role. It's an end-to-end customer journey position where initiative, commercial awareness, and attention to detail are essential.

Key Responsibilities:

  • Answer inbound calls/emails with confidence and clarity across a multi-product portfolio
  • Explain complex product features and exclusions in a way that's human, not robotic
  • Qualify prospects and guide them from enquiry to purchase
  • Follow up warm leads to convert opportunities into sales
  • Manage post-sale support such as policy activation, document submission, and amendments

Requirements:

  • 3–5+ years experience in a customer-facing, sales-driven role, ideally in insurance, finance, or professional services
  • Proven ability to close sales and manage customer journeys from enquiry to resolution
  • Strong written and verbal communication skills in German and English
  • Confident, clear, and structured communicator with a high level of product understanding
  • Meticulous attention to detail with strong data and admin skills
  • Comfortable with CRM platforms, multichannel communication tools, and remote work software
  • Self-starter with excellent time management, able to work with minimal supervision
  • Ability to prioritise, multitask, and maintain professionalism under pressure

Why Join Us?

  • Work from home
  • Monday to Friday 3:00PM – 12:00AM PHT (adjustments will be made for daylight saving time)
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

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