Technical Support Expert
7 days ago
Hostinger provides tools for individuals and small businesses to succeed online faster and easier. Our team of 900+ professionals serves over 3 million customers in 150 countries worldwide.
We value customer obsession, innovation, and teamwork. As a Technical Support Specialist, you will contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs.
Your primary responsibilities include:
- Providing expert support on products and services via live chat and tickets.
- Simplifying complex technical issues into actionable steps for customers.
- Contributing to projects that improve customer satisfaction and experience.
To be successful in this role, you should have:
- Fluent English language skills (C1 or native).
- Experience in customer support in tech environments with a track record of delivering exceptional solutions.
- Exceptional communication skills.
- Understanding of web hosting fundamental concepts.
At Hostinger, you can expect:
- Unlimited learning opportunities, including training programs and access to industry-leading resources.
- Flexibility to work from home with a comfortable setup provided by the company.
- Company-provided sick days and recharge leave, as well as wellness programs.
- Recognition of hard work through company events and team-building experiences.
This is an opportunity to take your personal and professional growth to new heights.
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