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Remote IDR Claims Professional

1 week ago


Manila, National Capital Region, Philippines JobsAvenuePH Full time

Key Responsibilities:

We are seeking a dedicated and detail-oriented IDR Claims Support Specialist to join our team. This is a full-time, work-from-home position, offering the opportunity to work with an Australian Claims Management Services company.

As an IDR Claims Support Specialist, you will be responsible for:

  1. Reviewing, processing, and settling claims in accordance with company guidelines and procedures.
  2. Collaborating with coordinators to ensure a smooth flow of information and documentation.
  3. Maintaining accurate records of all claims and regularly updating the claims database.
  4. Investigating and analyzing claim details to determine coverage and validity.
  5. Communicating effectively with claimants, ensuring their questions and concerns are addressed promptly.

Qualifications:

To be successful in this role, you will need:

  • At least 2+ years of experience in a similar role, preferably within an Australian or New Zealand business environment.
  • Strong understanding of claims processing and management.
  • Excellent attention to detail and organizational skills.
  • Proficient in using relevant software and tools for claims management.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills, both written and verbal.

About Us:

Remote Staff has been a pioneer in the remote work industry for over 17 years, helping thousands of Filipinos establish virtual careers with international clients. We offer a unique opportunity to work from home and enjoy a better work-life balance.