
Residential Plumbing Operations Manager
3 days ago
Plumbing Quality Control Specialist
A high volume of residential work orders daily needs your expertise to oversee licensed plumbers in the field. As a remote Quality Control Specialist, you'll manage and review numerous plumbing work orders, ensuring quality control before work progresses.
- Key Responsibilities:
- Reviewing diagnoses and validating scopes for accuracy.
- Ensuring standards are met by flagging issues and clarifying scope.
- Maintaining efficiency by challenging bids and clarifying repairs.
This contractor-to-contractor role is ideal for a licensed or journeyman-level plumber ready to transition from fieldwork to a tech-enabled operations position. You'll act as the technical gatekeeper, providing technical guidance and escalating quality concerns appropriately.
Your responsibilities include:
- Managing multiple work orders efficiently.
- Evaluating contractor reports, photos, and videos for accuracy.
- Identifying incomplete or inaccurate bids and coordinating with contractors to resolve issues.
- Providing clear, confident communication skills for technical discussions.
To be successful in this role, you'll need:
- 3–5+ years of hands-on residential plumbing experience.
- Master Plumber certification or equivalent.
- Strong diagnostic skills with the ability to assess work via photos, videos, and notes.
- Familiarity with common residential plumbing issues.
You can expect a competitive salary, annual bonus opportunities, and comprehensive benefits, including HMO coverage for employees and dependents. Enjoy 16 days of PTO annually, budget for ongoing education, and flexible working arrangements.
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