Product Support Consultant

7 days ago


Manila, National Capital Region, Philippines HRnetOne Full time
Overview
HRnetOne is seeking a skilled Technical Service Support-Presales professional to provide pre-sales support and drive business growth. As a key member of our technical services team, you will be responsible for delivering exceptional customer experiences through on-site visits, technical communications, and product selection assistance.

Key Responsibilities:
  • Analyze client requirements and provide tailored solutions to drive sales growth.
  • Support key accounts and projects by conducting competitive benchmarks and preparing comprehensive proposals.
  • Create and present vertical solution/application documentation to target customers, and support technical seminars and user training sessions.
  • Collaborate with the sales team to identify and pursue new business opportunities, defining and exploring potential markets and customer segments.

Requirements:
  • A degree in Engineering or a related field.
  • At least 5 years of experience in a technical or support role, with B2B industrial experience being essential.
  • Strong communication skills and an engineering mindset are required.
  • Experience in product support and bidding processes is necessary.
  • A self-motivated individual who can thrive in a challenging business environment.


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