Product Support
3 weeks ago
- Collaborates and strategizes with Sales Department to understand clients' requirements and come up with offerings fit to clients' needs.
- Serves as educational consultant for sales' team for promotional events, conferences, and seminars and escalates any potential roadblocks for product promotion and implementation.
- Conducts needs analysis by reviewing and providing feedback on the product as input to the development of educational innovation solutions and improvement of implementation process to support learners and educators.
- Creates, designs, and facilitates training programs, workshops, and orientation that are aligned with the overall objectives of the partner schools and implementation process.
- Develops and maintains deep and meaningful connections with clients through meetings, school visits, focus group discussions, and class observations.
- Communicates and provides customer feedback to anticipate future market needs to LIU Head.
- Analyzes and processes data from the system and presents the results of the analysis in a clear manner.
- Prepares all documentation relating to scope of work as part of the documentation of the product implementation process.
- Interacts with the highest level of decision makers at some of the country's most renowned institutions.
Performs other tasks that might be assigned from time to time.
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Technical Support Specialist
24 hours ago
Manila, National Capital Region, Philippines Support Services Group Full timeWe're looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Providing technical assistance to customers on various products and services.Diagnosing and resolving technical issues in a timely and efficient...
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Production Support
2 weeks ago
Manila, National Capital Region, Philippines Satellite Office Full timePRODUCTION SUPPORT ASSOCIATEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CSR / PRODUCTION SUPPORT ASSOCIATE?Our awesome client, a leading...
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Product Technical Support
4 weeks ago
Manila, National Capital Region, Philippines Le Price International Corp. Full timeThe Product Technical Support provides customer and sales support on product issues. Work with the support team to evaluate customer problems and resolve all assigned support cases. He is also the resource person for inquiries regarding Product Part Numbers, Pricing, and Product Specifications.Product SupportHigh familiarization with product lines of Le...
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Product Support Specialist
3 days ago
Manila, National Capital Region, Philippines Infor Inc. Full timeAbout the Role:Infor Inc. is seeking a highly skilled Product Support Specialist to join our team. As a key member of our support organization, you will provide application and technical support to customers, answering complex questions on function and usage of the product via the telephone and/or remote connections.This position serves as the primary...
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Product Support Professional
3 days ago
Manila, National Capital Region, Philippines Turnitin Full timeSupport OperationsWe're expanding our Product Support Team and looking for an individual who can provide excellent customer support to our users worldwide. The ideal candidate will be fluent in English, have a technical or customer support background, and be comfortable working in a fast-paced environment.ResponsibilitiesProactively support the Turnitin...
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Production Support Professional
1 week ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob OverviewWe are looking for a highly skilled and motivated individual to join our team as a Production Support Professional. In this role, you will be responsible for providing technical support and troubleshooting services to ensure the smooth operation of our production systems. You will also be responsible for maintaining data quality, resolving...
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Product Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Wisetech Global Limited Full timeWiseTech Global is a top 5 Australian tech company and a driving force in the logistics industry. Our flagship product, CargoWise, is a testament to our commitment to innovation. With a mission to enhance the efficiency of global supply chains, we offer a comprehensive platform that integrates all aspects of logistics from origin to destination.We're hiring...
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Product Support Analyst
3 weeks ago
Manila, National Capital Region, Philippines Infor Inc. Full timeThe Product Support Analyst for Infor Hansen (Infor Public Sector (IPS)) provides application and technical support to customers, answering complex questions on function and usage of the product via the telephone and/or remote connections. Support includes functional analysis, program analysis, testing, and debugging to resolve customer-reported issues. This...
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Product Support Analyst
2 weeks ago
Manila, National Capital Region, Philippines Infor Inc. Full timeProvides application support to customers, answering complex questions on function and usage of product via the telephone and/or Internet. Support includes functional analysis, and testing to resolve customer reported issues. Serves as primary support liaison between company and customer in a highly team-oriented environment. Conveys customer feedback to...
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Product Support Engineer
3 weeks ago
Manila, National Capital Region, Philippines Wimmer Solutions Full timeJob Overview:The Product Support Engineerplays a vital role in ensuring the success of internal and external users by diagnosing and resolving technical issues in applications developed with Java, scripting languages, C#, and T-SQL. With troubleshooting experience, the candidate will demonstrate expertise in debugging jobs, stored procedures, and functions...
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Product Support Specialist
1 week ago
Manila, National Capital Region, Philippines LeapFroggr Inc. Full timePosted 10 days ago and deadline of application is on 5 Jan.Job DescriptionWe are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction...
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Product Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Respondent Inc. Full timePosition Overview:The Product Support Specialist serves as a point of contact for Researchers and Participants, offering exceptional support and guidance. This role includes acting as the voice of the customer, collecting feedback to inform product improvements, and contributing to the overall customer experience. It also presents opportunities to build...
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Product Support Expert
5 days ago
Manila, National Capital Region, Philippines Turnitin, LLC. Full time**About the Role**As a Product Support Representative, you will play a critical role in delivering world-class client support and be responsible for responding to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global clients.
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Product Support Specialist
3 weeks ago
Manila, National Capital Region, Philippines LeapFroggr Full timePosted 7 days ago and deadline of application is on 5 JanRecruiter was hiring 3 days agoWe are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer...
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Production Support Associate
4 weeks ago
Manila, National Capital Region, Philippines Satellite Office Full timeProduction Support AssociateWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A Production Support Associate?Our awesome client, a leading company...
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Product Support Analyst
3 weeks ago
Manila, National Capital Region, Philippines Infor Inc. Full timeProvides application support to customers, answering questions on function and usage of product via various communication channels. Serves as primary support liaison between company and customer in a highly team-oriented environment. Conveys customer feedback to product development staff. Expected to develop a thorough knowledge of company's products....
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Product Support Analyst
2 weeks ago
Manila, National Capital Region, Philippines Infor Inc. Full timeProvides application and technical support to customers, answering complex questions on function and usage of product via the telephone and/or Internet. Support includes functional analysis, program analysis, testing and debugging to resolve customer reported issues. Serves as primary support liaison between company and customer in a highly team-oriented...
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Product Support Associate
7 days ago
Manila, National Capital Region, Philippines LeapFroggr Inc. Full timeKey ResponsibilitiesImmerse yourself in customer service to understand product and customer needs.Provide outstanding customer support for real-time insights into user experiences and challenges.Apply your experience to enhance product development, UX design, and data-driven decision-making.
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Production Support Specialist
3 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeProduction Support Specialist - Technology, SeaBankEntry LevelDepartment Product ManagementSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment...
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Product Support Engineer
2 weeks ago
Manila, National Capital Region, Philippines Legend of Ice Recruitment & Services Incorporated Full timeAbout the JobAs a sales and service technician, you will be responsible for ensuring seamless product delivery and resolving any issues that may arise. Your key performance indicators include:Meeting sales targets and exceeding customer satisfaction rates.Providing training and support to customers on product usage and maintenance.