Technical Support Expert for Sales Teams

5 days ago


Taguig, National Capital Region, Philippines Santaisabel Full time
About the Role

This is a great opportunity to join our team as a Technical Support Expert for Sales Teams. In this role, you will be responsible for providing expert technical support to our sales teams and ensuring that they have the necessary tools and resources to succeed. If you are a highly skilled and motivated individual with excellent problem-solving skills, we encourage you to apply for this challenging and rewarding opportunity.

Key Responsibilities

The main responsibilities of this role include:

  • Providing expert technical support to sales teams through various channels.
  • Compiling product portfolios and offering new solutions to clients.
  • Processing incidents and requests submitted by users on different platforms.
  • Meeting or exceeding agreed service level targets with clients.
Requirements

To be successful in this role, you will need to possess the following qualifications:

  • A Bachelor's/College Degree in any field.
  • Fresh Grad/Entry Level specializing in Technical and Helpdesk Support or equivalent.
  • Basic trouble shooting and technical skills.


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