Sales and Technical Support Specialist
4 days ago
Job Description:
We are seeking a highly skilled Sales and Technical Support Specialist to join our team at Gratitude Philippines. As a Sales and Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.
About Us:
Gratitude Philippines is a leading provider of customer service solutions. We pride ourselves on delivering high-quality services that meet the evolving needs of our clients.
Key Responsibilities:
- Provide technical support to clients via phone, email, or chat
- Sales and account management
- Develop and maintain strong relationships with clients
Requirements:
- At least High School Graduation
- Good-Excellent Communication Skills
- Minimum of 1 year Customer Service Experience (BPO or Non-BPO)
- Strong problem-solving and decision-making skills
- Ability to multitask and work under pressure in a fast-paced environment
- Proficiency in Microsoft Office
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