Business Operations Coordinator

2 days ago


Cainta, Calabarzon, Philippines beBeeCustomer Full time A$6,000 - A$8,500
Job Title: Virtual Assistant

We are seeking a highly organized, proactive, and tech-savvy professional to support our growing business. This role is ideal for someone with excellent communication skills and experience in customer service, scheduling, administration, and light marketing tasks.


Key Responsibilities:
  • Handle 15–20 inbound and outbound calls daily from new and existing clients.
  • Respond to email and text inquiries, including follow-ups and reminders.
  • Schedule jobs and assign them to the appropriate field staff using industry-standard software.
  • Manage CRM and lead pipeline through effective tools.
  • Update job statuses and customer information in database systems.
  • Upload invoices to accounting platforms (no reconciliation required).
  • Create and post regular updates on social media platforms.
  • Support expansion into new markets using existing brand assets.
  • Promote and leverage positive reviews.
  • Manage client's calendar and appointments.
  • Handle reporting and follow-up tasks as needed.

Requirements:
  • Excellent English communication skills (verbal and written).
  • Previous experience handling inbound/outbound customer calls.
  • Strong organizational and multitasking abilities.
  • Comfortable learning and using industry-standard software.
  • Tech-savvy with good grasp of modern technology.
  • Experience in social media content management.
  • Comfortable working independently and proactively.
  • Familiarity with CRM and job management software (training provided).


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