Highly Skilled Italian Technical Services Expert

2 days ago


Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱3,500,000 - ₱5,000,000
Italian Technical Support Role

We are seeking a skilled Italian Technical Support Specialist to assist customers through various channels, including phone, chat, email, and tickets raised via our portal.

  • The ideal candidate will have excellent communication skills in both Italian and English, as well as a strong background in technical support.
Responsibilities
  • Assist users with technical issues based on interpretation and resolution of user-submitted problems.
  • Provide quality support to users in solving their issues and clients in onboarding their businesses by utilizing technical skills and knowledge in different technologies.
  • Analyze and resolve technical issues, reporting and logging details as needed to ensure data accuracy.
Requirements
  • Fluent in Italian and English.
  • Graduate of any course.
  • At least 6 months of service desk support experience using the Italian language in a BPO setup is required.
  • Knowledge in Microsoft 365 administration and troubleshooting is an advantage.


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