Medical Assistant Coordinator

4 days ago


San Pablo City, Calabarzon, Philippines LifeLong Medical Care Full time

About LifeLong Medical Care

We are a multi-site, Federally Qualified Health Center with a rich history of providing innovative healthcare and social services to a diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow.

Overview

This is a full-time, benefit-eligible position that requires bilingual English/Spanish language skills. The Triage Team Associate provides administrative support to the Triage team, serving as a liaison between patients, providers, and pharmacies.

Responsibilities

  • Retrieve, prioritize, and update incoming messages for Triage, alerting RNs to urgent messages.
  • Assist walk-in patients with medication refill issues.
  • Initiate paperwork requiring clinical input from providers.
  • Submit EDD claims on behalf of providers signed up for online EDD.
  • Schedule urgent and follow-up appointments in our electronic health record system.
  • Work closely with the Medication Program Coordinator to assist uninsured patients.
  • Analyze the triage system to identify problems and suggest streamlining workflow.
  • Coordinate daily with triage RNs to address needs and provide clerical support.

Qualifications

  • A commitment to primary care services for underserved populations, demonstrated ability to work with diverse individuals.
  • Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills.
  • Ability to work under pressure, adapt to change, and present information effectively.
  • Excellent interpersonal, verbal, and written communication skills.

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